Whenever a business or a company is in need of oil analysis, they normally search online for a nearby oil analysis lab that charges cheap. But while the Internet is a common and somewhat efficient place to look for goods and services, it may not tell you everything that you actually need to know. Knowing and understanding the proper questions to ask after the primary search is essential to finding a good oil analysis company that stands out above the rest.
With your company’s precious time and resources on the line, you cannot afford any mistakes. Ask yourself the following crucial questions when looking for a reliable oil analysis provider.
First, ask what their usual turnaround time is. After all, not all oil analysis companies out there can deliver results in twenty four hours. Make sure they give you the turnaround time up front to avoid any false expectations and delays.
Establish whether communication lines are open 24/7. Will someone always be there to respond to you in the event you need assistance or require answers to your queries? Or will a machine make you wait for half an hour before someone gets to you? For example, if one of your machines fails, your quest for answers will definitely take you back to the oil analysis results. Aside from timely service, look for reliability.
Does the oil analysis provider use web-based management tools? Modern web-based management systems make life easier for everyone. The same goes for most engine oil analysis labs around the world. These web based tools facilitate exchange of data, monitor sampling, order provisions, and reports generation. In short, this kind of technology changes the playing field and makes it faster, so be sure to ask about its availability.
Next, ask whether the used engine oil analysis company provides analytical ferrography. This is the process of studying particles in the oil and other fluids which indicate mechanical wear and tear. Ferrography is important because standard tests may not be able to show you everything that is wrong. Ask whether this service is part of the program or offered as a separate deal.
Lastly, ask how they compare alarm levels. In determining the state of machinery, analysts compare each unit not just to similar previous models but also to their machine family’s collective database. Families may be grouped according to models, manufacturers, types, capacities, years, and models. When the data gathered in the used oil analysis is compared to family data, you can hopefully come across helpful information to be used for further development.